Access Original Research: The Importance of Extending the Digital Mortgage Experience to the Closing Table
Much of the digital mortgage advances over the past few years have focused on the front-end application process, leaving opportunities to apply similar strategies to the rest of the origination process largely untapped. Consumer surveys, conducted by Javelin Strategy & Research at the request of ServiceLink, demonstrate the value that digital closings can offer to lenders, consumers and other participants in mortgage and real estate transactions.
Long-standing challenges to adoption of digital closings have become more pronounced as consumers and businesses shift their behaviors in response to the COVID-19 pandemic. The white paper “Extending the Digital Mortgage Experience to the Closing Table” explains how lenders can confront these issues head-on to maintain their loan volume and gain referral business.