Homeowners experiencing a death in the family, divorce or domestic violence complained of being strong-armed into costly refinances, facing long delays or simply not being helped.
Monetary policy officials greenlighted a 25 basis-point federal funds cut but mixed economic signals dimmed hopes for more affordable home financing costs.
Borrowers with new foreclosure filings also grew, but the number of loan modifications decreased, according to the Office of the Comptroller of the Currency.
Premium volume increased by 5.3% year-over-year, while operating income was up, but industry expenses also rose in the third quarter, the American Land Title Association said.
After a legislative initiative on trigger leads was cut from a defense bill, the bipartisan Homebuyers' Privacy Protection Act passed the Senate and is now heading to the House.
Purchase activity was buoyed last week by conventional and Department of Veterans Affairs-backed loan activity.