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New beginnings but familiar problems: The mortgage industry looks ahead

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The past year marked the beginning of recovery for an industry reeling from sharp business pullbacks. Not all went according to plan, though, and the specter of 2024's hits and misses hang over the mortgage industry's expectations for the next 12 months. While optimism appears, so does an awareness that turbulence and volatility could disrupt growth.

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In this report based on research from National Mortgage news, we look at the trends and issues on the minds of mortgage professionals in a new year set to bring change.

Key findings include:

  • Mortgage professionals' predictions on the direction of mortgage rates and hiring plans if they fall.
  • The approach to artificial intelligence and the use cases that hold the most interest for mortgage companies.
  • The biggest potential threats to mortgage production volumes in 2025, including some long-standing issues, which were exacerbated over the past year.
  • How climate change risks are expected to impact the housing market in 2025, which we're already seeing extreme challenges from.
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