Mortgage players spent 2023 tending to their wounds after the mass layoffs and swift downturn in home loan activity thawed last spring. Various threats to the industry, chiefly high mortgage rates, will persist in 2024. Despite macroeconomic hurdles, lenders, servicers and technology vendors eye hiring rounds amid continued investment in technology and new lending strategies.
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Key findings in this report include:
- What companies view as threats to lending beyond high interest rates, including more devastating natural disasters and prevalent repurchase risk
- The blindspot the majority of firms have regarding their cybersecurity strategy
- Why staff are worried about their employers' increasing comfort level with AI
- How lenders are split on whether to pursue market share or simply retain healthy margins.