Mr. Cooper appoints Chris Marshall to lead Xome subsidiary

A year after announcing his retirement from Mr. Cooper, former President Chris Marshall is returning to leadership ranks to head its Xome subsidiary.

Marshall will step up to lead the real estate sales and auction platform, succeeding current leader Mike Rawls, who will retire at the end of the second quarter following a transition period. Rawls ascended to the CEO role at Xome in 2020. 

"With Mike's upcoming retirement, we are pleased to have Chris Marshall step in to lead Xome as we position the company for continued success. Chris is an industry expert when it comes to driving revenue growth and building partnerships," said Jay Bray, chairman and CEO of parent company, Mr. Cooper Group.

"Mike has skillfully led Xome to become the powerhouse real estate marketplace it is today, with tremendous opportunity for growth as we move into 2025," Bray added in expressing thanks to Rawls, who leaves the organization after 25 years. 

The news comes 12 months after Marshall stepped down from the president role at Mr. Cooper, while remaining at the servicer and lender to assist with leadership succession through the end of last year. He first joined the Dallas-based company in 2019, coming to Mr. Cooper after serving in leadership at Tax Guard. He also is a co-founder and former chief financial officer of Capital Bank Financial Corp., leading the company to its initial public offering and several acquisitions. 

"In his time at Mr. Cooper, our team realized exponential growth and greater financial strength, and I am confident that Xome will unlock new avenues for growth and bolster its market position under Chris' leadership," Bray added.

Earlier in his career, Marshall also served in various leadership positions at GMAC, Fifth Third Bancorp and Bank of America.

After exiting from top leadership at Mr. Cooper early last year, Marshall continued to serve as vice chair for the parent company and led efforts to raise funding for its servicing rights fund. Marshall also moved into an executive chair role at servicing technology provider Sagent, a company Mr. Cooper partners with and owns a stake of 20%. He will remain in his Sagent chairmanship while leading Xome.  

At the helm of Xome, Marshall will be responsible for increasing market share and targeting new revenue opportunities. The business serves as a platform for home sales, particularly for the investment community, and includes notifications about home auctions and bank-owned properties, as well as information from traditional multiple listing services and property data. 

The unit previously operated in other segments, including valuations and title insurance, but divested them earlier this decade.