Companies have let go a combined thousands of employees, citing common refrains from
The widespread layoffs in the first half of 2022 have already dismantled a few mortgage companies – some which have closed lending channels or exited the market altogether, and at least one which has declared bankruptcy. The indsutrywide shakeup is the first since 2018, when firms cut jobs in response to a
Businesses from the nation’s largest originators to mortgage fintechs coming off waves of investment have all undertaken layoffs of varying severity. These are the companies who have confirmed layoffs, so far, in 2022 and 2023.
BANKS
Banco Santander
Number of impacted employees: 254
Layoff date: April 8
The Spanish banking giant in February
BayFirst Financial Corp.
Number of impacted employees: 58
Layoff date: Nov. 25
The depository announced in September plans to shut down
Citigroup
Number of impacted employees: Undisclosed
Layoff date: Summer
The major bank cut less than 100 positions,
Citigroup
FirstBank and Real Genius
Number of impacted employees: 109
Layoff date: July 15
FirstBank, a subsidiary of FB Financial,
Flagstar Bank
Number of impacted employees: 420
Layoff Date: First quarter
The Troy, Michigan lender reduced its mortgage staff
JP Morgan Chase
Number of impacted employees: Over 1,000
Layoff date: June, February 2023
The banking giant laid off hundreds of home lending employees and
JP Morgan Chase
North American Savings Bank
Number of impacted employees: undisclosed
Layoff date: January 2023
The Midwest lender announced the layoffs as part of its
SoFi Technologies
Number of impacted employees: undisclosed
Layoff date: February 2023
The fintech with a bank charter disclosed the cuts impacting technology workers
Texana Bank
Number of impacted employees: 58
Layoff date: Sept. 5
The lender with branches across East Texas and Arkansas is cutting
USAA Federal Savings Bank
Number of impacted employees: Over 90
Layoff date: April
The financial services provider for current and former military families cut staff from its mortgage department weeks after the Federal Reserve’s indication in March that it would raise interest rates,
Wells Fargo
Number of impacted employees: Over 800
Layoff date: Ongoing
The nation’s leading bank mortgage originator began cuts in April
The depository shed hundreds of additional mortgage employees across the country Dec. 1 in response to the Federal Reserve's ongoing interest rate hikes slowing mortgage activity,
In January, Wells Fargo announced that it was pulling out of correspondent lending. As a result, 140 employees were let go from its home lending division. In February, the firm
NONBANK LENDERS
Angel Oak Mortgage Solutions
Number of impacted employees: 75
Layoff date: September
The business under the Angel Oak Cos. umbrella
AmeriFirst Home Mortgage
Number of impacted employees: 59
Layoff date: Feb. 12, 2023
The lender and servicer, which was
AmeriSave Mortgage Corp.
Number of impacted employees: Undisclosed
Date of layoff: September
The lender is shutting its AmeriSave Wholesale Mortgage Solutions arm, no longer accepting loans, and
Better.com
Number of impacted employees: Over 3,000
Layoff dates: December 1, March 8, April 19, August 26
The digital lender has
Civic Financial Services
Number of impacted employees: Approximately 200
Layoff Date: February 2023
Parent company PacWest Bancorp
The layoffs are expected to save PacWest about $30 million to $40 million a year, it disclosed in a Securities and Exchange Commission filing. PacWest executives are also taking over most of Civic's management functions and reducing the number of loan products it offers.
Divvy Homes
Number of impacted employees: 40
Layoff date: September
The rent-to-own startup cut 12% of its workforce, according to
Envoy Mortgage
Number of impacted employees: Unknown
Layoff date: Mid-November
The lender had its third round of layoffs in the week before Thanksgiving, former employees
Finance of America
Number of impacted employees: At least 144
Layoff date: November through October 2023
The lender is ending its forward mortgage originations by the end of the year, a massive cost-cutting move that will terminate an undisclosed number of employees. At least 101 employees will be laid off between Nov. 1 and April 3, 2023, according to a Worker Adjustment and Retraining Notification filed in Pennsylvania. In January, the firm indicated another 43 workers to be laid off between April and October 2023.
FOA said it estimates
First Guaranty Mortgage Corporation
Number of impacted employees: 471
Layoff date: June 24
The PIMCO-backed firm cut almost 80% of its workforce, allegedly in a brief Microsoft Teams message,
Genpact Mortgage Services
Headquarters: Irvine, California
Date of Layoff: Jan. 31
The technology vendor which provides mortgage processing services
Guild Holdings
Number of impacted employees: Unknown
Layoff date: Ongoing
The parent company of lender and servicer Guild Mortgage laid off an unspecified number of employees over the first half of the year that will save it $40 million on an annualized basis,
Home Point Financial
Number of impacted employees: More than 500
Date of layoff: November, February 2023
The company's lender subsidiary is
The lender laid off more employees
Homeward
Number of impacted employees: Unknown
Layoff date: Aug. 10
The cash offer startup founded in 2018 said it cut 20% of its workforce of approximately 500 employees, according to LinkedIn. Homeward, which operates in seven states, had its strongest month ever in May but subsequent reduced mortgage demand led the company to cut staff to meet new growth projections, CEO and founder Tim Heyl said in a blog post.
Inlanta Mortgage
Number of impacted employees: 62
Layoff date: December 2022 through April 2023
The lender in a
The Pewaukee office shutdown will impact 62 employees and workers will be laid off in several rounds beginning Dec. 2, according to the notice.
Interactive Mortgage
Number of impacted employees: 51
Layoff date: April 7
WinnPointe Corp., doing business as Interactive, revealed its layoff in a California WARN notice. The lender is licensed in Arizona, California, Colorado, Tennessee and Texas.
Interfirst Mortgage Company
Number of impacted employees: 223
Layoff dates: Jan. 21, May 13
The company laid off 77 workers in January at a Charlotte, North Carolina office and 147 out of its Chicago-area office, according to WARN notices. The company is licensed to do business in 40 states and Washington, D.C.
Knock
Number of impacted employees: Undisclosed
Layoff date: Mid-March
The fintech that offers buy-before-you-sell and cash offer programs scrapped plans for an initial public offering in March and laid off 46% of its approximately 250 member workforce. The company at the same time secured $220 million in funding including $70 million in equity and $150 million in new debt, a figure co-founder and CEO Sean Black said was far less than its anticipated $2 billion public valuation.
LoanDepot
Number of impacted employees: At least 4,800
Layoff date: Ongoing
The nonbank lending and servicing giant unveiled a
Lower
Number of impacted employees: Undisclosed
Layoff date: October
The Ohio-based fintech lender laid off workers in a few areas of the company including refinance teams, a spokesperson told National Mortgage News. The move was first reported by
Lower said it made the move to weather the Federal Reserve's impending rate hikes. The lender said the size of the layoff didn't trigger Ohio's Worker Adjustment and Retraining Notification requirement.
Mr. Cooper
Number of impacted employees: approximately 1,470
Date of Layoffs: First quarter, July 18, November
The company, which filed a California WARN notice under its former Nationstar Mortgage name, cut approximately 250 workers during the first three months of the year. Its
In November, Mr. Cooper announced it would slash
New American Funding
Number of impacted employees: 941
Layoff date: First half of 2022, November
The lender and servicer, which ended 2021 with approximately 4,500 employees, has cut
Open Mortgage
Number of impacted employees: At least 14
Date of Layoffs: First half of 2022
The multi-channel lender undertook two small rounds of layoffs impacting forward mortgage operations and reverse mortgage operations staff, CEO Scott Gordon told Reverse Mortgage Daily.
Orchard
Number of impacted employees: At least 280
Layoff date: June 23, November 18
The company formerly known as Perch laid off employees
Orchard undertook another layoff round in November,
Owning Corp
Number of impacted employees: 189
Layoff date: February to April
The Guaranteed Rate-owned direct-to-consumer lender cut 51 mortgage specialists and 42 mortgage consultants, among the underwriters, closers and executives impacted, according to HousingWire.
PennyMac
Number of impacted employees: 530
Layoff dates: May 6, June 27, July 8, July 18, Dec. 30, Jan. 17, 2023, Feb. 21, 2023
The lender has undertaken at least five rounds of layoffs according to California WARN notices, and
Prospect Financial Group
Number of impacted employees: 10
Date of Layoff: March 4
The company, which offers home loans as Prospect Home Finance,
Reverse Mortgage Funding
Number of impacted employees: Approximately 400
Layoff date: Late November
The firm and its parent company Reverse Mortgage Investment Trust filed for Chapter 11 protection after suspending all origination activity earlier in November. Approximately 400 employees were laid off, according to a report, and the company now has 111 workers according to its bankruptcy filing. A WARN filed Nov. 29 in New York by the company
Ribbon
Number of impacted employees: At least 136
Layoff date: July 28, mid-November
The cash-offer fintech trimmed its payroll because of market conditions, co-founder and CEO Shaival Shah in a public post in July. Impacted employees
In November, Ribbon said it reduced its headcount to
Rocket Cos.
Number of impacted employees: undisclosed
Date of voluntary buyouts: April, August, layoffs in mid-January 2023, July 2023
The nation’s top mortgage originator spent $61 million in the second quarter in
In January 2023, the lender
Before reporting its second quarter earnings in 2023, Rocket set into motion
Ruoff Mortgage
Number of impacted employees: At least 43
Layoff date: September
The nonbank lender
Sprout Mortgage
Number of impacted employees: 400
Layoff date: July 6
Sprout abruptly shut down in early July with an executive announcing the move in a brief video conference with
Stearns Lending
Number of impacted employees: 348
Layoff date: March 13
Guaranteed Rate
Tomo Networks
Number of impacted employees: 44
Date of layoff: May 31
The scoop: The Stamford, Connecticut-based fintech founded in 2020 by former Zillow executives cut approximately a third of its 144-person workforce at the end of May and will
UpEquity
Number of impacted employees: At least 19
Layoff date: Mid-June, Dec. 7
The cash-offer financier which operates in 11 states cut processing, closing and training staff
UpEquity laid off
Wyndham Capital Mortgage
Number of impacted employees: 48
Layoff date: Aug. 1
The lender is terminating employees based out of its main office. Of the
MORTGAGE INSURANCE
Radian Group
Number of impacted employees: 166
Layoff date: Dec. 31
The mortgage insurance giant said it made the cuts
TITLE
Doma
Number of impacted employees: 825
Layoff date: July 8, first quarter of 2023
The title insurer will slash
Doma in December disclosed another layoff of
TECHNOLOGY
Blend Labs
Number of impacted employees: 440
Layoff date: April, August, January 2023
Blend laid off
The company undertook a significant layoff in January, shedding
Equifax
Number of impacted employees: 2,350
Layoff date: Late 2022
The credit reporting agency
Equifax saw its overall business grow to $5.1 billion in the fourth quarter but its mortgage revenue fell 23% year-over-year, it said.
Figure Technologies
Number of impacted employees: 90
Layoff date: July 2023
Figure Technologies laid off 90 employees, or about 20% of its staff, in late July, according to documents reviewed by Bloomberg. About half of the workers let go were engineers. The company declined to comment on the headcount reduction.
Notarize
Number of impacted employees: 110
Layoff date: June 15, late October
The provider of online notarization software
Notarize cut an additional 60 employees in late October,
MeridianLink
Number of impacted employees: Undisclosed
Date of layoff: Feb. 28, 2023
The firm which provides cloud-based software to financial institutions announced a 9% reduction in staff, citing macroeconomic trends,
REAL ESTATE BROKERAGES
Clever Real Estate
Number of impacted employees: Undisclosed
Layoff date: October
The startup, which connects homebuyers and sellers to real estate agents, confirmed it laid off employees in customer service and editorial roles. The layoffs were made as the company positions itself for growth amid the housing market's decline, its co-founder and CEO told business journal
The company touts 1% listing fees for sellers and up to 0.5% cash back for buyers, and said recently it was on track to sell $4 billion in real estate in 2022.
Compass
Number of impacted employees: At least 721
Layoff date: June, September, January
The publicly traded firm said it would
A layoff third round took place in January 2023. The brokerage confirmed the layoff, but declined to comment on the number of employees impacted.
nCino
Number of impacted employees: 117
Layoff Date: Jan.18
Fintech nCino slashed 7% of its workforce, or 117 employees.
Some of the departing employees were from recently
Those impacted received 12 weeks of severance pay, 2023 bonus eligibility, two weeks of career support and health benefits "for the defined severance period for US based employees and a lump sum payment for non-U.S. based employees."
Opendoor Technologies
Number of impacted employees: 1110
Layoff date: Nov. 2, April 18
The iBuyer is
Opendoor cut another 560 employees, or 22% of its workforce, in April 2023,
Redfin
Number of impacted employees: At least 1,450
Layoff dates: January, June, November
The brokerage eliminated 121 of its 250 mortgage lending positions in January
In November, the brokerage cut 13% of its staff, or approximately 860 employees, as it announced it was
Zillow
Number of impacted employees: 195
Layoff date: Ongoing
The firm with marketing and origination arms has cut employees this year in Washington, Colorado, Florida and Texas, according to WARN reports. It’s unclear which of the impacted employees are part of its
SERVICERS
LoanCare
Number of impacted employees: Undisclosed
Layoff date: June 17
The subservicer trimmed from its
RoundPoint
Number of impacted employees: 74
Layoff Date: Oct. 27
Freedom Mortgage sold the servicer